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司能石油化工有限公司

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After sales service case of Liugang Group

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Guangxi Liuzhou Iron and Steel (Group) Co., Ltd. (hereinafter referred to as Liugang), as a benchmark enterprise in the metallurgical industry in the southwest region, has always been a key customer of our company. Both parties maintain a good cooperative relationship, and the company has launched a series of customized services for Liugang, which have been recognized and praised by relevant departments of Liugang.
Taking the rolling mill of Liugang as an example, firstly, for the convenience of management and tracking, our company assists in establishing equipment files and recording in detail the equipment of each oil consuming part, from equipment name and data to the types, quantities, and cycles of oil added at each main lubrication point;
Secondly, our company formulates a tracking and testing schedule for oil products based on the actual situation of equipment oil usage, and regularly visits the site for oil sampling and analysis. This enables the production workshop and various departments in charge to systematically grasp the changes in various indicators of oil products in the tank, providing scientific basis for subsequent oil selection and replacement, and providing direct reference data for users\' safe production and reasonable cost reduction; Once again, our company regularly conducts oil exchange and training to enhance the technical knowledge and management level of oil products for personnel in various corresponding departments of Liugang, so that users can understand the use and management of lubricating oil from more aspects through our company\'s technical exchange while using our products.
Through a series of in-depth after-sales services in various aspects, Liugang has become a loyal customer of our company and a firm strategic partner.